Delivery & returns
We want you to be 100% happy with your shopping experience and we will provide a FREE exchange or refund on any item, whichever you prefer.
Items should be returned with the original packaging and with any labels still attached and be in a new and unused condition, within 14 days of purchase.
Please insert your proof of purchase into the package and return to us. If you wish to exchange an item for any reason the quickest and simplest way to do this is to place a new order for the items that you want and to return the other items for a refund.
Please note that it is your responsibility to pay for the return postage costs, no postage costs are refundable. We cannot assume responsibility for returned items that are lost in the post.
Your statutory rights are not affected.
To arrange a return, please contact us by email firstname.lastname@example.org
We will endeavour to dispatch your order the day it has been received. All items are sent recorded 1st class delivery.